FAQ's

 

What types of products does InStyle Store offer?

InStyle Store specializes in a curated selection of trendy apparel and accessories. Our offerings include chic handbags and stylish activewear designed to elevate everyday fashion while ensuring comfort and style.

How can I return an item purchased from InStyle Store?

To initiate a return, you must contact us within 30 days of receiving your item. The item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. You will need to provide proof of purchase. Once your return is accepted, we will send you a return shipping label and instructions on how to proceed.

What is the shipping time for orders placed at InStyle Store?

Orders are typically delivered within 4 to 6 working days. We recommend being patient as we work to ensure your order arrives promptly.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom products, personal care items, hazardous materials, and sale items. If you have questions about a specific item, please contact us for clarification.

What should I do if my item is defective or damaged?

If you receive a defective or damaged item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item for a different one?

The most efficient way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item you desire.

What if I am located in the European Union?

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must still be in its original condition, unworn or unused, with tags attached, and in its original packaging.